Privacy Policy
Last updated: April 2026
Introduction
At Reelaay, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform for transaction execution and financing services. By using Reelaay, you agree to the practices described in this policy.
Information We Collect
We collect information to provide and improve our services. This includes:
- •Personal Information: Name, email address, phone number, and identification documents for verification purposes.
- •Business Information: Company name, registration details, bank account information, and business documentation.
- •Transaction Data: Details about your transactions, including order values, payment history, and delivery information.
How We Use Your Information
We use the information we collect to:
- •Process and execute your transactions
- •Verify your identity and business credentials (KYC)
- •Assess financing eligibility and manage risk
- •Communicate with you about your transactions and account
- •Improve our platform and develop new features
Data Sharing
We may share your information with trusted third parties, including:
- •Payment Providers: To process payments and manage escrow accounts.
- •Funding Partners: To facilitate financing for your transactions.
- •Regulatory Authorities: When required by law or to comply with legal obligations.
We do not sell your personal information to third parties.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- •Access the personal information we hold about you
- •Request corrections to inaccurate or incomplete information
- •Request deletion of your data, subject to legal and contractual requirements
- •Withdraw consent where processing is based on your consent
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@reelaay.com